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Frequently Asked Questions
What are your shipping options and timeframes?▼
We offer standard and express shipping across New Zealand. Orders are typically processed within 24 hours, with delivery reaching your doorstep in three to five business days.
What is your return policy for fashion items?▼
You can return unworn items with original tags within 30 days for a full refund or exchange. Simply use our online portal to generate your prepaid shipping label.
Which payment methods do you accept?▼
Card Merchant Christchurch accepts all major credit cards, PayPal, and interest-free installments through Afterpay or Laybuy, ensuring a secure and flexible checkout experience for every customer.
How do you ensure the quality of your clothing?▼
Every garment undergoes a rigorous multi-point inspection before shipping. We source premium fabrics and partner with ethical manufacturers to guarantee long-lasting style and superior comfort for you.